Sales Training Tactics

If your body says one thing and your words another, your customer will believe your body.
-Brian Sullivan
What does your body say when you are trying to convince others that you are worthy of their respect, interested in what they are saying and confident enough to get the job done. One study at UCLA indicated that [...]

“Our lives are made in these small hours, these little wonders, these twists and turns of fate. Time falls away, but these small hours still remain.”
Rob Thomas-musician
What challenges are driving you nuts at work? What customers have you lost? What things do you feel you have absolutely no control over? Good news is…it doesn’t really [...]

“The one advantage of playing with fire…is that no one ever gets singed. It is the people who don’t know how to play with it who get burned up.”
-Oscar Wilde
Did you watch the Super Bowl this year? Well of course you did! Well, at least you had it on the tube, right? In fact, you [...]

Have you ever sat at a table with a group of leaders, big time customers, or amazing people and wondered what the heck you were doing here? You know what I mean, don’t you? You look around and feel that these folks MUST be smarter, more talented and more deserving than you of the success [...]

To increase your performance by 15%, give 15% more effort.
-Brian Sullivan
Let’s not overcomplicate this. In sales, there are only two ways to get better results. The first is to make more sales calls. The second is to perform better on each call.  So how many prospecting calls do you make each week? And as an [...]

“Wishing to be friends is quick work, but friendship is a slow-ripening fruit.”
– Aristotle
I recently met somebody who proudly claimed to have over 100 friends on Facebook and to be connected to over 1000 people on LinkedIn.  I then made the mistake of asking how many follow him on Twitter, and he proudly stuck his [...]

As we express our gratitude, we must never forget that the highest appreciation is not to utter words, but to live by them.
~John Fitzgerald Kennedy
There are seven Army values that determine a great soldier. They are:
•    Loyalty
o    Bear true faith and allegiance
•    Duty
o    Fulfill your obligations
•    Respect
o    How we consider others reflects upon each of [...]

“Live as if you were to die tomorrow. Learn as if you were to live forever.”
Mahatma Gandhi

Two weeks ago while on family vacation in Colorado, a well-known philanthropic business executive named Tom Murphy (age 45) was tragically killed when a boulder fell from a mountain and struck his car. Two days after hearing the news, [...]

You will make more friends in a week by getting yourself interested in other people than you can in a year by trying to get other people interested in you.
-Arnold Bennett

Think of somebody new who you recently met who you now call friend. Why did you like them when you met them? How did they [...]