The person who sends out positive thoughts activates the world around him positively and draws back to himself positive results. -Norman Vincent Peale (1898-1993) How do you feel? Are you ready? Of course you are. Because in 2010 you are going to change the world! And I promise it’s not going to be difficult. In [...]
The important thing is not to stop questioning. Curiosity has its own reason for existing. -Albert Einstein “I’ve been in this business for over 25 years. I have run out of things to learn,” was one of the saddest comments I have ever heard from one of my recent seminar attendees. Stop learning? Don’t we [...]
People fall down, winners get up, and gold medal winners just get up faster. -Bonnie St. John Bonnie St. John lost a leg at the age of 5. Several years later, she would go on to become the first African-American to win an Olympic medal in skiing as she was awarded a silver and two [...]
Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong. -DONALD PORTER “My life insurance was stopped when?!!!” were the words I used with a John Hancock agent this week as she told me they changed their policy and were no longer pulling monthly fees from my [...]
“I Email, Twitter and Blog…therefore I am.” -Brian Sullivan What is the first thing you do in the morning when you get in the office…or kitchen for that matter? Do you kiss your computer even before you kiss your spouse, kids or dog? To prevent communications technology from ruling or even ruining your life, do [...]
“Good nature is worth more than knowledge, more than money, more than honor…” – Henry Ward Beecher “How’s it going,” were the words I casually used as I walked past a fellow vacationer in a hotel hallway. The bearded man responded reluctantly, “It’s going.” That was it! No “Fine, how are you?” …or “Great, how [...]
“But wait, there’s more…” Billy Mays This week the sales world lost one of its great Pitchmen, Billy Mays. His ability to create millions of dollars in sales by pitching common household products landed him on his own Discovery Channel show known as Pitchmen. So what can we learn from Billy that will make us [...]
“For every sale you miss because you’re too enthusiastic, you will miss a hundred because you’re not enthusiastic enough.” -Zig Ziglar I recently had a sales call that didn’t go as well as I would have hoped. The feedback I received from one of my associates was that I might have been a bit too [...]
Why won’t they call me back? I thought we had the deal. I can’t believe they are not interested? If you have ever spoken those words, then chances are you neglected to make your prospect curious enough to need more information and “antsy” enough to need your solution NOW. So how do you create curiosity? [...]
Pain is temporary. It may last a minute, or an hour, or a day, or a year, but eventually it will subside and something else will take its place. If I quit, however, it lasts forever.” -Lance Armstrong Who likes pain? Not me! Not unless something really good comes from it. Like going for a [...]
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